Website: kasimba.co.bw
Effective Date: 22 April 2026
1. Introduction
Kasimba Boutique Hotel (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit kasimba.co.bw (the “Website”).
This policy is aligned with:
- The Botswana Data Protection Act, 2024
- The EU General Data Protection Regulation (GDPR) (where applicable)
By using this Website, you agree to the terms of this Privacy Policy.
2. Data Controller
Kasimba Boutique Hotel is the Data Controller responsible for your personal data.
Contact Details:
Email: info@kasimba.co.bw
Phone: +267 393 0024
Address: Plot 11, Mokolodi 1, Botswana
3. Information We Collect
We may collect and process the following categories of data:
3.1 Personal Data
- Full name
- Email address
- Phone number
- Company or business information (if applicable)
3.2 Technical Data
- IP address
- Browser type and version
- Device information
- Pages visited and usage data
3.3 Usage & Marketing Data
- Preferences and interests
- Responses to surveys or promotions
This aligns with standard data categories collected under Botswana privacy practices.
4. How We Collect Data
We collect data through:
- Website forms (contact, registration, subscriptions)
- Cookies and tracking technologies
- Direct communication (email, phone)
- Automated analytics tools
5. Legal Basis for Processing (GDPR Compliance)
We process your personal data based on:
- Consent – when you opt in to communications
- Contractual necessity – to provide services
- Legal obligation – compliance with applicable laws
- Legitimate interests – improving our services and user experience
Under Botswana law, personal data must be processed lawfully and transparently.
6. How We Use Your Data
We use your data to:
- Provide and manage our services
- Respond to inquiries
- Improve website functionality and user experience
- Send updates, marketing, or promotional content (with consent)
- Ensure security and prevent fraud
7. Data Sharing and Disclosure
We do not sell your personal data.
We may share your data with:
- Service providers (hosting, analytics, payment processors)
- Legal or regulatory authorities when required by law
- Business partners (only where necessary and lawful)
Botswana law prohibits unlawful sale of personal data.
8. International Data Transfers
Where data is transferred outside Botswana, we ensure:
- Adequate data protection safeguards
- Standard contractual clauses or equivalent protections
9. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory requirements
10. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers
- Access controls
- Encryption where applicable
However, no system is completely secure.
11. Your Rights (Botswana + GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
These rights are recognized under Botswana’s Data Protection framework.
To exercise your rights, contact us at: info@kasimba.co.bw
12. Cookies and Tracking Technologies
We use cookies to:
- Improve website performance
- Analyze usage patterns
- Personalize content
You can control cookies through your browser settings.
13. Children’s Privacy
Our Website is not intended for individuals under the age of 16.
We do not knowingly collect data from children without parental consent, in line with Botswana regulations.
14. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for their privacy practices.
15. Data Breaches
In the event of a data breach, we will:
- Notify relevant authorities where required
- Inform affected users when necessary
- Take immediate steps to mitigate risks
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
17. Contact Us
If you have questions or concerns about this Privacy Policy or your data:
Kasimba
Email: info@kasimba.co.bw
Phone: +267 393 0024
Address: Plot 11, Mokolodi 1, Botswana
18. Governing Law
This Privacy Policy is governed by the laws of the Republic of Botswana, including the Data Protection Act, 2024, and applicable international data protection regulations.